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Be aware If you have more than one record, you may need to switch between accounts to view or access certain pages. You can switch records by clicking on the dropdown arrow beside “Status” in the top right corner.

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What can Member Self Service help me with?

Active Members

As an active member, you can perform your own benefit calculations from the data held on your pension record, so that you can actively plan for your retirement. You are able to perform as many calculations as you wish and in future not have to wait for your annual benefit statement to arrive before finding out what you can expect to receive when you retire. You are also able to view and update your personal details, which includes changing your death grant expression of wish, if needed.

In Summary:

  • View / update your personal details;
  • View financial details;
  • Perform benefit calculations;
  • Access documents, such as your Annual Benefit Statements

Deferred Members

As a deferred member, as well as updating your death grant expression of wish, you will also be able to amend your home address, which is essential if you wish to be notified of when your benefits are due to become payable. In addition, you will be able to keep account of the value of your benefits and track any increase applied in accordance with the Consumer Price Index (CPI). Your account will also be updated with your annual benefit statement, enabling you to view and print as you wish.

In Summary:

  • View / update your personal details;
  • View financial details;
  • Perform benefit calculations;
  • Access documents, such as your Annual Benefit Statements

Pensioners

*Please note: If you are in receipt of a pension from Gloucestershire Fire & Rescue Service you will be unable to use Member Self Service*

    Pensioners in all other schemes however will be able to change your home address, as well as being able to calculate the level of survivor's benefits payable upon your death. You will have direct access to your payment history, annual pension increase letter, P60 statements and your tax code, making it far easier to manage your affairs.

    In Summary:

    • View / update your basic details;
    • Perform pension benefit calculations;
    • View your P60 history;
    • View your payment history;
    • Access documents, such as the Annual Report, Newsletters and Pension Increase Statement.

Please sign up here

We will need these details:

  • National Insurance Number
  • Date of birth
  • Email address

A guide and video to assist with your registration can be found here.

Should you require further assistance with your registration please click here to submit your enquiry and select the Subject: Member Self Service

Great Moor House
Bittern Road
Sowton Industrial Estate
Exeter EX2 7NL

Call us

01392 383200
ask for pensions
LGPS lines are open
Monday to Friday 8.30am – 1.00pm

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